UX / CX / UI / Product designer
Portfolio
Case Study: LNG Marketplace - Emix
Brief Description:
EMIX Trading App is a peer to peer LNG marketplace in europe. In the application, you can order LNG and bio LNG. after ordering can also order a delivery process which includes ship and also truck transport for small scale transport. If there is a change in your LNG, you can also sell it to others because there is a secondary market OTC feature.
The Problem
It is not really marketplace that client needed (FLuxys). Imagine a combination between Binance and Airbnb. This was our proof of concept . It’s good to have chat feature that allow you to make to counter bid on any LNG offers.
The Solution
UX Objective
I wish to create a system that can make the process of purchasing LNG to reach the user’s hands more quickly, transparently and more closely monitored.
My Design Process
1. User Research
– Identify the solution
– Define the objectives
– Sector Competitor Analysis (moodboarding)
2. Define
I created several personas that represent the problems faced by each person or field that plays a role in the LNG ordering process to the user.
The Design Process
I make the first page of the requirements provided by the stakeholders.
When the first page has been approved, i develop it by including the required features based on the desired user criteria. Several iterations are carried out to find the right flow to solve user problems so as to produce a final result that is suitable for use by users. There are several important features that i receive input from stakeholders. I divide them based on the personas that have created to separate the needs of all types of users who need them.
Conclusion
A very interesting project to create a system that is integrated by many types of users. It is hoped that with this system, LNG buyers, LNG sellers and distributors can have a system that is able to communicate and monitor each process more clearly and quickly. So as to create a system that is more transparent, more monitored and faster in the process from the initial LNG order until the LNG reaches the user.
Study Case: B2B App for Komon
Context
Komon is a digital service specializing in the management of professional expenses, in particular for business travel expenses. For their customers, it offers an automated fee calculation via the Google calendar. This growing company asked us for UI/UX support in setting up their SaaS. Initially, a version dedicated to companies must be built, a B2b tool allowing the other company to have a greatly simplified management of mobility costs.
A close collaboration
With the client, i have been led in this project to define from the beginning the best way to give life to their business ambitions. I build all the visuals of the services while providing a service to the implementation of the means of customer accisitions, in this case a tailor-made marketing service. In a structured and agile approach i start by identifying the customer’s need in relation to the service that the company for which i work has offered him.My job is to make the use of the service by the customer clear and limpid while representing these services in the most trendy design, while keeping the existing identity of a brand if needed.
I make your design thinking
After getting to know and understanding the needs of our collaborator. I have offered a service that is as close as possible to the needs of the customers i am targeting. In order for me to better understand your business and your customer’s needs, i carry out user research within your ecosystem. This comprehensive research is synthesized from ‘Design Thinking’. I must understand you and know your customers even better in order to offer you the best possible service.
Let’s design a Saas
What is SaaS? Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.
After having carried out a complete analysis of the business and understood the user need, i begin the design of the Saas. I make a skeleton of the site. After that i carry out the onbaoding on the administrator side and on the user side. Menus and features, access to data, everything is thought out so that Komon can have the tool of their dreams with a UI design that people love.
My construction is based on the customer’s need, it is scalable, agile, it enters into a work of close collaboration with all the actors of the project, in particular the developers. I provide them with all the visual architecture and assets of the Saas program in consrtuctions.
ClickFunnel
As Komon is a small company, marketing support is required of us, so i implement the strategy of mail accision and sales via the ClickFunnel tool.
In collaboration with Komon and my Copyrighters, i develop the emails that customers receive, sometimes for commercial purposes or for information. Mail and Pdf are written and formatted according to our product sold and our marketing plan. These are Clickfunnel’s statistical tools that show us the way forward in marketing.
